The motion sensor is activated and notifies the garage door, which now opens. Watson quickly gets ready for a stressful day at the office. But at least he has the basic necessities: Bang on the minute, the coffee machine supplies his first hot drink, with the defined quantity of milk and froth.
If the electrician provides a report stating that the fault is a direct result of the meter installation, then please contact us and we’ll help resolve this.Mr. If this doesn’t resolve the problem, you’ll need to contact an electrician for lighting or plug socket issues and an appliance engineer for any faulty appliances. If electrics like lights or appliances aren’t working 48 hours after your smart meter installation, please try to switch all trip switches at the property off and on again. If a report shows that the fault is a direct result of the smart meter installation then please contact us and we’ll help resolve this. You’ll need to arrange for a Gas Safe registered engineer to assess the appliance and uncap it. It might be that the SSE engineer has had to cap the appliance for safety reasons. If your heating and/or hot water aren’t working 48 hours after your smart meter installation, please call SSE Home Services on 03. No hot water/gas central heating not working? If you’re experiencing a problem following a smart meter installation, we’ll do our best to help resolve it. I’ve just had my smart meter installed and now my gas central heating/hot water/gas appliances/electrics aren’t working You might find you can save money using your smart meter. Want to find out more? We've got a guide covering how smart meters can encourage you to reduce the energy you use in your home. To set the Gas budget, scroll to Gas and press the O button.Use the Left and Right arrows to scroll to the desired budget amount and press O to confirm.To set the Electricity budget, scroll to Electricity and press O.From the home page on your In-Home Display, press the Home button.Use the Up and Down arrows to set the desired target.Use the Up and Down arrows to scroll to “Daily Budget” and press “OK”.Scroll to “Your Target” and press “OK”.Scroll to either “Gas” or “Electricity” and press “OK”.From the home page on your Smart Energy Tracker, press “OK”.Here’s some instructions for SMETS1 and SMETS2 smart meters: SMETS1 smart meter How do I create a target/monthly budget on my In-Home Display? You can contact us or call 03 and someone will be able to help. Unfortunately, you won’t be able to restore the lost connection to your smart meter yourself. Any further than this will result in a lost connection. Please note, for your In-Home Display to work it must be kept within 2 metres of the electricity smart meter. You should then see the message: “your smart meter is now paired”.Once you’re close to the meter, hold down the “OK button” until the In-Home Display turns off and then on again.Take your In-Home Display to where your electricity meter is located.To restore the lost connection to your smart meter, you’ll need to: Keep reading to see if you can resolve the issue with your In-Home Display. In other words, the digital signal between your In-Home Display and the smart meter needs to be restored. If you see a “Connection error” message on your In-Home Display, this means it has lost connection to the smart meter(s) and needs to be paired again. Why is my smart meter not connecting to my In-Home Display (IHD)? How do I read my SSE smart meter? What does a “Connection error” message on my In-Home Display mean? Why is my In-Home Display not showing my gas usage? How do I create a target/monthly budget on my In-Home Display? Why am I still getting estimated bills when I have a smart meter? Something isn't working following a smart installation Graphs on my SSE online account aren't showing my energy usage How do I top up my smart Pay As You Go meter? What if my top-up isn’t showing on my smart Pay As You Go meter? How do I activate emergency credit on my smart Pay As You Go meter? How do I reconnect my supply with a smart Pay As You Go meter? And if you’re a smart Pay As You Go customer, we’ve got you covered too.Ĭlick the link that relates to your problem: So, if you've got an issue with your smart meter and it's not working, our guide to common smart meter problems is here to help. You might even be reading this from a digital device that’s caused you a few problems in the past. And then some of it focuses on smart meter problems and when they don’t work.Ī smart meter is a piece of technology, and sometimes technology doesn’t function like it should.
Some of it deals with the myths and the actual truth about smart meters.
There’s a lot written about smart meters in the media.
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